playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 0694433765
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, and you will be logged in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still don't receive the OTP, try clicking on "send OTP" again and wait for the allotted time to pass. If the OTP still doesn't arrive, you can seek assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help shift your account to the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the problematic app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and play without any problems. This should allow you to access the updated features and enjoy the app as intended.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus money cannot be withdrawn. This means users can only cash out the money they've earned through gaming, not any additional bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process, completing it within 30 minutes to 3 hours. However, occasional payment delays may occur, resulting in a wait time of up to 24 hours. Despite this, the app's overall efficiency is generally reliable and speedy.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. The money earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can contact their care centre for assistance.
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